Press Releases

New Support Hours Are 7 Days A Week, 7 AM - 7 PM Pacific

Expanding upon its unparalleled reputation for supporting customers, Miva Merchant has now expanded its hours to include weekends.

Any Miva Merchant customer with an active support contract can now have access to the new extended hours, with an Extended Hours support team available to promptly help resolve any customer support issue.

"In today’s internet marketplace, customer support needs vary widely," said Rick Wilson, President/COO of Miva Merchant. "Miva Merchant realizes that some of its clients do business outside of the standard North American working hours, and require access to first-class support when they need it. This is why Miva Merchant has extended the support hours for its customers. When a support issue arises with your Ecommerce Shopping Cart software, you can rest assured that Miva Merchant’s support network will be there to find a solution that works for your business."

About Miva Merchant

Miva Merchant offers a complete e-commerce solution consisting of PA-DSS validated shopping cart software, PCI compliant ecommerce hosting, credit card processing services and custom website design & development. Over 50,000 merchants use Miva Merchant’s highly customizable, intuitive and scalable ecommerce software. These merchants range from hand-selected boutique product stores to manufacturers directly integrating their manufacturing with distributor access and an online retail presence. To see examples of online stores running on Miva Merchant, visit http://www.mivamerchant.com/.

Contact Information:

Miva Merchant
(858) 731-4100
media@mivamerchant.com